Internal Customer Service Surveys Software - Security Guide Results for Internal Customer Service Surveys Software
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For Ceridian, it Pays to Provide High-Quality Support
by LogMeIn, Inc.
September 16, 2009
- (Free Research) This case study describes how Ceridian used LogMeIn Rescue to streamline its 50-to 90 day implementation process and to increase troubleshooting capabilities for customer support analysts handling 2,500 calls per day. With Rescue in place, Ceridian has experienced an increase in their customer satisfaction rates, which have grown from 83% to 94%.
(CASE STUDY)
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The Development Executive’s Guide to Open Source Software Policy Implementation
by Black Duck Software
October 07, 2009
- (Free Research) Black Duck provides a framework that not only allows your software development organization to benefit from open source but also allows other enterprise stakeholders—including legal, IT, security, export and purchasing personnel—to access timely and relevant information to effectively manage business risks.
(WHITE PAPER)
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2008 Annual Study: Cost of a Data Breach
by PGP Corporation
February 19, 2009
- (Free Research) This 2008 Ponemon Institute benchmark study, sponsored by PGP Corporation, examines the costs incurred by 43 organizations after experiencing a data breach.
(ANALYST REPORT)
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Turning Results into Rewards: Survey Analysis and Reporting
by SPSS Inc. Worldwide Headquarters
February 26, 2009
- (Free Research) Please join Jane Hendricks, Product Marketing, and Gregory Crist, Sales Engineer, for this webcast focusing on survey analysis and reporting. See why delivering the right survey research results to the right person at the right time makes all the difference.
(WEBCAST)
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Syberworks Learning Management System Product Suite
by SyberWorks, Inc.
This complete product suite is designed to facilitate the development, dissemination, measurement, and management of corporate knowledge to improve productivity and performance.
(ASP & SOFTWARE PRODUCT)
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How to ensure data privacy compliance in the application testing environment
by Compuware Corporation
October 20, 2009
- (Free Research) This paper discusses a five-step best practices approach to implementing a cost-effective and timely data privacy solution. It also details a brief case study illustrating how Compuware’s combination of tools, technology, best practices and customized services can save time and money.
(WHITE PAPER)
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How It Works: InterScan™ Messaging Hosted Security Mail Tracking and Reports
by Trend Micro GmbH
September 15, 2008
- (Free Research) This paper outlines the reporting features in InterScan Messaging Hosted Security, as well as mail tracking, and provides sample use cases to better understand the application and value of different feature options.
(WHITE PAPER)
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New Insider Threat Emerges in the New Economy
by Lumension
February 02, 2009
- (Free Research) Learn how employees and partners are engaging with IT assets and intellectual property.
(WHITE PAPER)
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Managing to Secure: Evaluating the Manageability of your IPS Solution
by TippingPoint
October 05, 2009
- (Free Research) The last thing network security managers need is more complicated management systems to learn. There are four management keys to an IPS solution: Speed of initial set-up; Ease of ongoing management; Flexible management interfaces; and IPS management scalability. This paper will take a good hard look at each of these manageability components.
(WHITE PAPER)
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Cisco Continuous Data Protection for Files
by Cisco Systems, Inc.
March 25, 2009
- (Free Research) Most analysts, including Enterprise Strategy Group, agree that performing only a periodic backup leaves data at risk, and they find that this is a major concern among the IT professionals they survey. The answer to this concern is Cisco Small Business Network Storage Systems (NSS) and Cisco Continuous Data Protection (CDP) for Files software.
(WHITE PAPER)
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Alliance All-Ways Secure with PGP® Encryption Solution Brief
by Patrick Townsend Security Solutions
September 17, 2009
- (Free Research) IBM System i customers need to meet regulatory requirements to secure the transfer of data over the Internet and on internal networks. Alliance All-Ways Secure provides strong PGP Command Line 9 encryption, secure FTP, and Secure Shell (SSH) sFTP transfer support to meet these regulations.
(WHITE PAPER)
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2009 Security Mega Trends Survey
by Lumension
February 02, 2009
- (Free Research) This survey was conducted by the Ponemon Institute to better understand if certain publicized IT risks to personal and confidential data are or should be more or less of a concern for organizations. Learn what respondents in IT operations and IT security think about eight Security Mega Trends affecting organizations during the next 12 to 24 months.
(WHITE PAPER)
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Managing the IT Infrastructure: Ensure Security and Improve Compliance
by Tripwire, Inc.
October 05, 2009
- (Free Research) Tune into this webcast to discover why Tripwire should be your go-to solution for managing the configurations of your physical and virtual IT infrastructures.
(WEBCAST)
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Helping Ensure Data Protection: How You Can Gain Business Advantage by Protecting Against Internal and External Threats
by Oracle Corporation
February 25, 2009
- (Free Research) Affordable data infrastructure solutions based on open standards that are inherently secure are now available to midsize organizations. Not only are they quick and easy to deploy, use and maintain, they are designed to meet the constraints of limited IT resources and budgets in the face of the current economic downturn.
(WHITE PAPER)
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Challenges and Opportunities of the Payment Card Industry: A White Paper by the IT Compliance Institute
by Tripwire, Inc.
January 2007
- (Free Research) Enterprise businesses require the control framework involved in the PCI DSS to help improve internal operational, security and audit performance. This white paper details how alignment of business and PCI goals is important to ensure continuity and meet all internal security standards.
(WHITE PAPER)
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Case Study: Sin Chew Daily Protects Its Network with Panda GateDefender Performa
by Panda Security
August 2009
- (Free Research) In this case study you’ll learn how Sin Chew Daily, the most widely-read Chinese-language daily'newspaper in Malaysia, bolstered their perimeter defense by implementing Panda GateDefender software.
(CASE STUDY)
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Virtualization Management Survey Report: Key Findings
by Focus
August 2009
- (Free Research) This FOCUS report of key findings presents the highlights of an end-user survey conducted in April 2009, outlining the current state of virtualization adoption, pain points, barriers to expansion, and management requirements.
(ANALYST REPORT)
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Fact or Fiction: Debunking the Top 5 Misconceptions about Data Protection
by Lumension
March 2008
- (Free Research) Check out this white paper to learn about the top 5 misconceptions about data protection and how your company can effectively address them to increase the security of its information assets.
(WHITE PAPER)
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Robot/SCHEDULE Enterprise Takes the Tension Out of Job Schedule Audits
by Help/Systems
September 2009
- (Free Research) Learn how Robot/SCHEDULE, the job scheduling and batch management software for IBM AS/400, has helped companies pass their internal and external audits for over 25 years. You can monitor who changed what job, produce reports that prove you are monitoring the schedule, and demonstrate the basic security that prevents unauthorized editing of jobs.
(WHITE PAPER)
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The Total Cost Of Email: Putting A Price Tag On Your Email Environment
by Mimecast
August 2009
- (Free Research) You can't afford to ignore email archiving, security, internal policy or regulatory requirements, but can you afford to keep paying for it as multiple systems on top of your email system? This paper will list and discuss what your email infrastructure is really costing you as well as talk about cloud based services.
(WHITE PAPER)
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I Can Do It eKIT
by IBM
October 2009
- (Free Research) Register Now to take advantage of this complimentary collection of resources to discover how IBM Rational Software may cut your maintenance cost and give you the flexibility to transform your business with assets you already have without spending a fortune.
(PRODUCT OVERVIEW)
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Understanding Why Web Application Security is Critical to Business
by Sirius Computer Solutions
September 2009
- (Free Research) This paper compiles clients’ frequently asked questions about Web application security. These questions are answered by security experts from Sirius and IBM. The goal is to help you understand the issues surrounding Web application security; so you can better prepare your organization for a security breach.
(WHITE PAPER)
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Vulnerability Assessments: Guidelines to Maximize Performance
by Lumension
October 2007
- (Free Research) This white paper outlines the process for successfully integrating vulnerability scanning and remediation capabilities to ensure your organization maintains a secure environment while complying with internal and external security policies.
(WHITE PAPER)
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Five Steps to Secure Internet Single Sign-On (SSO)
by Ping Identity Corporation
June 2009
- (Free Research) This white paper describes why and how any organization can implement secure Internet single sign-on, which provides for the portability and interoperability of identity information across organizational boundaries. Read this white paper to learn the five steps to secure internet single sign-on.
(WHITE PAPER)
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Sustaining Sarbanes-Oxley Compliance: Best Practices to Mitigate Risk, Automate Compliance, and Reduce Costs
by Tripwire, Inc.
January 2008
- (Free Research) To successfully sustain compliance, organizations must implement best practices to ensure IT systems not only achieve a known and trusted state but they also maintain that state. Check out this white paper to learn how Tripwire solutions enable organizations to achieve and sustain SOX compliance.
(WHITE PAPER)
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