You are interested in moving your organization to the Business Productivity online suite by Microsoft, but you’re worried about how secure and reliable this hosted model is. This paper’s goal is to answer those questions. You will learn about the capabilities, technologies, and processes that Microsoft has put in place to provide world-class online services for your business. This paper describes how Microsoft manages security, privacy, and continuity of the Online Services program, as well as how it aligns with industry standards for security and reliability.