Internal Customer Service Surveys Software - Security Guide Results for Internal Customer Service Surveys Software (Page 4)
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Application Quality Lifecycle: Security, Functional and Performance Testing
by Hewlett-Packard Company
December 01, 2007
- (Free Research) HP QAInspect delivers automated security information that QA professionals and software testers can access at any point in the application development process to identify and remediate potential security defects.
(WHITE PAPER)
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eToken PRO Anywhere Flash Demo
by SafeNet, Inc.
November 10, 2009
- (Free Research) View this demo to learn why eToken PRO Anywhere is ideal for corporate and Internet security needs, enabling organizations to expand their range of online business services while providing end users with full roaming capabilities. For consumers, the convenience of a robust and yet simple “Plug and Play” solution is unbeatable.
(PRODUCT DEMO)
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Associated Banc-Corp Case Study
by SafeNet, Inc.
November 09, 2009
- (Free Research) After comparing several different software- and hardware-based solutions (including biometrics), reviewing industry-trusted research reports (such as Gartner), and talking to existing customers and technical staff of various other vendors, Associated Banc-Corp selected SafeWord for Citrix® a strong authentication solution.
(CASE STUDY)
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Using Encrypting File System to Protect Microsoft Dynamics CRM Data on a V3c Client Running Windows XP Professional
by Microsoft
June 28, 2007
- (Free Research) This white paper explains how to use Encrypting File System (EFS), a feature that is provided by default in the Windows® operating system, to protect data in Microsoft Dynamics CRM clients for Outlook Compatibility Update running on Windows XP Professional Service Pack 2 (SP2).
(WHITE PAPER)
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Confidence in Commerce: Enabling e-banking and online services with two-factor authentication
by SafeNet, Inc.
September 01, 2009
- (Free Research) Many financial organizations are looking to implement proactive security measures to combat identity theft. Strong authentication – a security method which employs the use of more than one factor to identify users accessing private networks and applications – is among today’s leading choices.
(WHITE PAPER)
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Reducing Time and Staff Required to Meet Customer Service Level Requirements for Security and Compliance
by Shavlik Technologies
July 20, 2009
- (Free Research) As ORCS introduced Windows Server 2008 into the network, they sought new ways to improve efficiency. The need for an improved patch management system, combined with the requirements for PCI compliance, presented a dual challenge that they hoped they could address with a single technology solution. And they did. Read this case study to learn how.
(CASE STUDY)
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Differentiating With Technical Support, a JBoss Customer Support Study
by JBoss, a Division of Red Hat
August 01, 2008
- (Free Research) Strategic organizations are increasingly looking for ways to lower the total cost of ownership (TCO) of their technology assets while improving the return on their investment. In this white paper, you will discover how expert customer support services can have a dramatic impact on both as you explore the success of JBoss middleware technology.
(WHITE PAPER)
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Consultation, Design, and Implementation of Multiple IT Solutions: Global Forex Trading
by CDW Corporation
September 24, 2008
- (Free Research) GFT focuses on providing their customers an exceptional experience with a best-in-class online interface. GFT needs to stay more accessible, more reliable, and more secure than their competitors. To optimize their IT environment, GFT engaged CDW for consulting, design, and implementation of multiple IT solutions. Read on to learn more.
(CASE STUDY)
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Security in the Call Center: Verifying Customer Identities without the Inconvenience
by RSA, The Security Division of EMC
September 18, 2009
- (Free Research) Is securing the Call Center possible without impacting the customer experience? This paper discusses the advantages and benefits of using knowledge-based authentication (KBA) to bolster Call Center security over other solutions.
(WHITE PAPER)
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Fixing Enterprise Search
by Information Builders
June 22, 2009
- (Free Research) Enterprise search transforms the ability of users to find information. It is a powerful, cost-effective, and productivity enabling technology for users in the enterprise. Read this white paper to learn about the value of enterprise search, why it's broken, and learn about WebFOCUS Magnify, the industry's first real-time enterprise search solution.
(WHITE PAPER)
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CRM Built for Sales: The Executive Guide to Selecting CRM That Meets Sales Needs
by Pivotal CRM, a CDC Software solution
February 20, 2009
- (Free Research) This white paper provides core principles companies can use to help them select a CRM system that each sales user feels was built just for them.
(WHITE PAPER)
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Networking and Unified Communications
by CDW Corporation
September 01, 2009
- (Free Research) In an effort to drive profitability and rein in costs, businesses are continually seeking to improve operational capabilities. Primary to this objective are today’s burgeoning network infrastructures which are continually being asked to do more.
(WHITE PAPER)
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When Good Applications Go Bad: Adding Application Control to your Toolbox
by Fortinet, Inc. / Alternative Technology Group of Arrow ECS
September 14, 2009
- (Free Research) Application security threats have evolved in the last two years. The delivery method has changed and is now primarily Web-based. This makes unsuspecting users the prime target for hackers. Listen to this podcast to discover why now is the time to take advantage of your customers’ demand for robust application security.
(PODCAST)
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Using SLAs to Gain a Competitive Advantage
by Blue Coat
December 28, 2008
- (Free Research) This whitepaper will discuss these managed service trends and challenges, and will identify the steps to success to meet customers. Escalating application and security requirements.
(ANALYST REPORT)
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CIO Decisions Ezine Volume 3
by CIO Decisions
October 2008
- (Free Research) In this issue we tackle service-oriented architecture and dive into how Software as a Service can drive flexibility and meet business needs. Also in this issue: MDM's strongest business case and how to navigate the compliance minefield.
(EZINE)
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The ROI and TCO Benefits of Data Deduplication for Data Protection in the Enterprise
by Data Domain
August 2008
- (Free Research) This whitepaper examines and quantifies the costs and benefits of backup with deduplication storage as strategic assets for data protection. Three organizations in different industries are discussed as case studies.
(WHITE PAPER)
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Oracle Business Brief: Business Continuity - Are You Always Open for Business?
by Oracle Corporation
November 2008
- (Free Research) Business continuity with low administration and maintenance costs. Can you make it happen? This Oracle business brief explains how mid-sized can improve performance by creating an IT infrastructure that makes working faster, easier and more effective.
(WHITE PAPER)
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FalconStor Customer, Chris Watkis from Grey Healthcare Group, wins Best Practices in Storage Award
by FalconStor Software
March 2009
- (Free Research) Chris Watkis, IT Director of Grey Healthcare Group wins the Best Practices in Storage Award at the 2008 Tech Forum Conference. Grey Healthcare Group, one of the world's top five healthcare communications companies, leverages FalconStor VTL with Deduplication to improve backup and recovery performance, optimize their storage environment, and..
(VIDEO)
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PODCAST: MS SQL Server 2008
by Fusion-IO
September 2009
- (Free Research) Solid state drives (SSD) are going to play everywhere in the enterprise—at the storage array level, at the server level and in users’ notebook computers. This podcast discusses the issues involved in integrating SSDs at these three junctions in enterprise storage environments.
(PODCAST)
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MS SQL Server 2008
by Fusion-IO
September 2009
- (Free Research) Solid state drives (SSD) are going to play everywhere in the enterprise—at the storage array level, at the server level and in users’ notebook computers. This webcast discusses the issues involved in integrating SSDs at these three junctions in enterprise storage environments.
(WEBCAST)
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Vault-Like Protection for 200 Financial Services Locations
by WatchGuard Technologies, Inc.
October 2009
- (Free Research) Southern Management Corporation, a financial services company providing tax and loan services, required a tight lockdown of their cache of personal and confidential customer data, while allowing for easy administration from the small IT staff managing a widespread network. WatchGuard provided the perfect solution. Read on to learn how they did it
(CASE STUDY)
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Improve Server Configuration Control: Meet PCI Quickly and Without Added Staff
by Tripwire, Inc.
October 2009
- (Free Research) Read this case study to learn how Tripwire provided this subscription billing service company achieve broad PCI compliance and helped them become proactive in handling security and compliance issues.
(CASE STUDY)
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Meeting Evolving Security Needs: Check Point Software Blade Architecture and Revolutionary IPS Software Blade
by Check Point Software Technologies Ltd.
August 2009
- (Free Research) Check Point has developed a revolutionary solution to address the increasingly complex security landscape. View this webinar to learn how Check Point software blade architecture can help your organization reduce cost while enhancing overall security.
(WEBCAST)
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Driving Revenue and Increasing Value with Application Performance Management
by Blue Coat
December 2008
- (Free Research) As a leading provider of solutions for Service Providers, Blue Coat appliances give you the visibility, acceleration and security needed for optimizing your network. Read this e-book to learn how Blue Coat gives you the control you need to deliver a whole set of new managed services for your business and consumer customers.
(EBOOK)
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Mastering New Challenges in Text Analytics: Making Unstructured Data Ready for Predictive Analytics
by SPSS Inc. Worldwide Headquarters
February 2009
- (Free Research) This paper briefly defines text analytics, describes various approaches to text analytics, and then focuses on the natural language processing techniques used by SPSS Inc.'s text analytics solutions.
(WHITE PAPER)
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