Internal Customer Service Surveys Software - Security Guide Results for Internal Customer Service Surveys Software
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For Ceridian, it Pays to Provide High-Quality Support
by LogMeIn, Inc.
September 16, 2009
- (Free Research) This case study describes how Ceridian used LogMeIn Rescue to streamline its 50-to 90 day implementation process and to increase troubleshooting capabilities for customer support analysts handling 2,500 calls per day. With Rescue in place, Ceridian has experienced an increase in their customer satisfaction rates, which have grown from 83% to 94%.
(CASE STUDY)
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The Development Executive’s Guide to Open Source Software Policy Implementation
by Black Duck Software
October 07, 2009
- (Free Research) Black Duck provides a framework that not only allows your software development organization to benefit from open source but also allows other enterprise stakeholders—including legal, IT, security, export and purchasing personnel—to access timely and relevant information to effectively manage business risks.
(WHITE PAPER)
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Turning Results into Rewards: Survey Analysis and Reporting
by SPSS Inc. Worldwide Headquarters
February 26, 2009
- (Free Research) Please join Jane Hendricks, Product Marketing, and Gregory Crist, Sales Engineer, for this webcast focusing on survey analysis and reporting. See why delivering the right survey research results to the right person at the right time makes all the difference.
(WEBCAST)
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2008 Annual Study: Cost of a Data Breach
by PGP Corporation
February 19, 2009
- (Free Research) This 2008 Ponemon Institute benchmark study, sponsored by PGP Corporation, examines the costs incurred by 43 organizations after experiencing a data breach.
(ANALYST REPORT)
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Managed Public Key Infrastructure: Securing Your Business Applications
by VeriSign® EMEA
December 01, 2005
- (Free Research) The VeriSign® Managed PKI service is an outsourced offering that enables enterprises of any size to rapidly and confidently deploy PKI services. It alleviates the burden of planning, building, and maintaining a PKI, while allowing enterprises to maintain internal control over digital-certificate issuance, suspension, and revocation.
(WHITE PAPER)
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Deploying Oracle® Business Intelligence Enterprise Edition on Sun Systems
by Sun Microsystems, Inc.
November 03, 2009
- (Free Research) This paper describes an enterprise deployment architecture for Oracle™ Business Intelligence Enterprise Edition using Sun servers running the Solaris™ Operating System and Sun™ Storage 7000 Unified Storage systems.
(WHITE PAPER)
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New Insider Threat Emerges in the New Economy
by Lumension
February 02, 2009
- (Free Research) Learn how employees and partners are engaging with IT assets and intellectual property.
(WHITE PAPER)
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Network Forensics Survey: Most Networks are Unprepared for Quick Response
by Solera Networks
November 09, 2009
- (Free Research) More than 60% of large enterprises believe a significant network breach is likely within the next 3 years, yet most are not capable of effectively discovering the full scope of incidents. This survey details how management and staff within large organizations view the importance of being prepared to respond to network security incidents.
(WHITE PAPER)
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PCI DSS Compliance Survey Results
by Imperva
September 24, 2009
- (Free Research) The findings of this survey suggest that despite PCI DSS regulation companies are still struggling with data security. However, it also suggests that companies that take a strategic approach to PCI compliance go through fewer data breaches. Learn more about leveraging PCI to get a broader, more effective, and more cost efficient security program.
(ANALYST REPORT)
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Managing to Secure: Evaluating the Manageability of your IPS Solution
by TippingPoint
October 05, 2009
- (Free Research) The last thing network security managers need is more complicated management systems to learn. There are four management keys to an IPS solution: Speed of initial set-up; Ease of ongoing management; Flexible management interfaces; and IPS management scalability. This paper will take a good hard look at each of these manageability components.
(WHITE PAPER)
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2009 Security Mega Trends Survey
by Lumension
February 02, 2009
- (Free Research) This survey was conducted by the Ponemon Institute to better understand if certain publicized IT risks to personal and confidential data are or should be more or less of a concern for organizations. Learn what respondents in IT operations and IT security think about eight Security Mega Trends affecting organizations during the next 12 to 24 months.
(WHITE PAPER)
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Alliance All-Ways Secure with PGP® Encryption Solution Brief
by Patrick Townsend Security Solutions
September 17, 2009
- (Free Research) IBM System i customers need to meet regulatory requirements to secure the transfer of data over the Internet and on internal networks. Alliance All-Ways Secure provides strong PGP Command Line 9 encryption, secure FTP, and Secure Shell (SSH) sFTP transfer support to meet these regulations.
(WHITE PAPER)
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Managing the IT Infrastructure: Ensure Security and Improve Compliance
by Tripwire, Inc.
October 05, 2009
- (Free Research) Tune into this webcast to discover why Tripwire should be your go-to solution for managing the configurations of your physical and virtual IT infrastructures.
(WEBCAST)
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bwin
Success Story with Novell Sentinel®
by Novell Inc.
December 08, 2009
- (Free Research) In this case study, learn how <i>bwin</i> used Novell Sentinel solution to improve security, reduce administrative effort and make it easier to demonstrate PCI DSS compliance.
(CASE STUDY)
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Business-Ready Security: Identity and Access Management Solution
by Microsoft Corporation India Pvt Ltd
November 20, 2009
- (Free Research) The Identity and Access Management (IAM) solution is part of Microsoft's Business Ready Security approach. The Identity and Access Management solution enables more secure, identity-based access to applications both on-premises and in-the-cloud from virtually any location or device. Read this data sheet to learn more!
(DATA SHEET)
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Virtualization Management Survey Report: Key Findings
by Focus
August 01, 2009
- (Free Research) This FOCUS report of key findings presents the highlights of an end-user survey conducted in April 2009, outlining the current state of virtualization adoption, pain points, barriers to expansion, and management requirements.
(ANALYST REPORT)
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Helping Ensure Data Protection: How You Can Gain Business Advantage by Protecting Against Internal and External Threats
by Oracle Corporation
February 25, 2009
- (Free Research) Affordable data infrastructure solutions based on open standards that are inherently secure are now available to midsize organizations. Not only are they quick and easy to deploy, use and maintain, they are designed to meet the constraints of limited IT resources and budgets in the face of the current economic downturn.
(WHITE PAPER)
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Case Study: Sin Chew Daily Protects Its Network with Panda GateDefender Performa
by Panda Security
August 11, 2009
- (Free Research) In this case study you’ll learn how Sin Chew Daily, the most widely-read Chinese-language daily'newspaper in Malaysia, bolstered their perimeter defense by implementing Panda GateDefender software.
(CASE STUDY)
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Challenges and Opportunities of the Payment Card Industry: A White Paper by the IT Compliance Institute
by Tripwire, Inc.
January 2007
- (Free Research) Enterprise businesses require the control framework involved in the PCI DSS to help improve internal operational, security and audit performance. This white paper details how alignment of business and PCI goals is important to ensure continuity and meet all internal security standards.
(WHITE PAPER)
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Fact or Fiction: Debunking the Top 5 Misconceptions about Data Protection
by Lumension
March 2008
- (Free Research) Check out this white paper to learn about the top 5 misconceptions about data protection and how your company can effectively address them to increase the security of its information assets.
(WHITE PAPER)
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Robot/SCHEDULE Enterprise Takes the Tension Out of Job Schedule Audits
by Help/Systems
September 2009
- (Free Research) Learn how Robot/SCHEDULE, the job scheduling and batch management software for IBM AS/400, has helped companies pass their internal and external audits for over 25 years. You can monitor who changed what job, produce reports that prove you are monitoring the schedule, and demonstrate the basic security that prevents unauthorized editing of jobs.
(WHITE PAPER)
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The Total Cost Of Email: Putting A Price Tag On Your Email Environment
by Mimecast
August 2009
- (Free Research) You can't afford to ignore email archiving, security, internal policy or regulatory requirements, but can you afford to keep paying for it as multiple systems on top of your email system? This paper will list and discuss what your email infrastructure is really costing you as well as talk about cloud based services.
(WHITE PAPER)
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Improving Network Security: An Out-of-the-Box Approach
by ArcSight, Inc.
September 2009
- (Free Research) This video provides a short primer on VoIP and an attackers' objective.
(VIDEO)
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I Can Do It eKIT
by IBM
October 2009
- (Free Research) Register Now to take advantage of this complimentary collection of resources to discover how IBM Rational Software may cut your maintenance cost and give you the flexibility to transform your business with assets you already have without spending a fortune.
(PRODUCT OVERVIEW)
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Vulnerability Assessments: Guidelines to Maximize Performance
by Lumension
October 2007
- (Free Research) This white paper outlines the process for successfully integrating vulnerability scanning and remediation capabilities to ensure your organization maintains a secure environment while complying with internal and external security policies.
(WHITE PAPER)
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