CRM Customer Service Survey - Security Guide Results for CRM Customer Service Survey (Page 2)
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Process Manufacturing Companies Going Global: GTM Challenges and Solutions
by SAP America Inc
July 01, 2009
- (Free Research) This paper focuses on Global Trade Management (GTM) trends in chemical and pharmaceutical manufacturing companies, with an emphasis on the challenges and solutions for Global Trade Compliance (GTC).
(ANALYST REPORT)
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Databases at Risk: Current State of Database Security (Enterprise Strategy Group)
by Guardium
September 25, 2009
- (Free Research) This ESG Research Brief analyzes the current state of database security and categorizes databases as a “dangerous and growing security gap”. Read this brief which offers steps to improve database security across the enterprise.
(ANALYST BRIEF)
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Improving Network Security: An Out-of-the-Box Approach
by ArcSight, Inc.
September 11, 2009
- (Free Research) This video provides a short primer on VoIP and an attackers' objective.
(VIDEO)
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The Development Executive’s Guide to Open Source Software Policy Implementation
by Black Duck Software
October 07, 2009
- (Free Research) Black Duck provides a framework that not only allows your software development organization to benefit from open source but also allows other enterprise stakeholders—including legal, IT, security, export and purchasing personnel—to access timely and relevant information to effectively manage business risks.
(WHITE PAPER)
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Exchange Insider E-zine -
Volume 3
: Real-world Exchange 2007 Server Migrations
by SearchExchange
October 13, 2009
- (Free Research) In this issue of Exchange Insider e-zine, get an in-depth look at some real-world Exchange 2007 migration projects, what can go wrong and how to make the most of Exchange 2007's capabilities. This issue also highlights some must-have tools for securing mobile environments in Exchange as well as tips on keeping your servers running in peak condition
(EZINE)
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Do You Know Where Your Messages Are?
by Sherpa Software
September 10, 2009
- (Free Research) This whitepaper will dicuss the need for message archiving in your organization by covering the cost of storage, retaining and protecting messages to stay compliant, features in Microsoft Exchange that help reduce mailbox size, PST management and much more.
(WHITE PAPER)
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Best Practices for Securing Web 2.0
by Patriot Technologies, Inc.
June 01, 2009
- (Free Research) This white paper was designed with the aim of revealing, understanding, analyzing, and presenting the predominant issues relating to the adoption of Web 2.0 technologies in the corporate environment.
(WHITE PAPER)
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CCNA Wireless Certification
by Global Knowledge
December 2008
- (Free Research) This paper will describe the growing need for CCNA Wireless certification, what the CCNA Wireless certification is, its benefits, and what pre-requisites, exams, and training is required to get certified.
(WHITE PAPER)
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Hidden Dangers in the Mobile Worker Jungle
by Blue Coat
March 2008
- (Free Research) This white paper, offers a number of scalable solutions that are easy for IT to install and maintain, while providing a reliable, faster, and more secure experience for all of the company's mobile and remote workers.
(WHITE PAPER)
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What Every Managed Service Provider Should Know About Cloud Storage
by Iron Mountain Digital
November 2009
- (Free Research) Cloud storage presents Managed Service Providers an exciting opportunity to help customers accommodate data growth, but can raise doubts about security, privacy, and compliance. As THINKStrategies notes, choosing the right cloud storage partner is essential to maintaining customers’ trust.
(WHITE PAPER)
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Reducing Time and Staff Required to Meet Customer Service Level Requirements for Security and Compliance
by Shavlik Technologies
July 2009
- (Free Research) As ORCS introduced Windows Server 2008 into the network, they sought new ways to improve efficiency. The need for an improved patch management system, combined with the requirements for PCI compliance, presented a dual challenge that they hoped they could address with a single technology solution. And they did. Read this case study to learn how.
(CASE STUDY)
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Differentiating With Technical Support, a JBoss Customer Support Study
by JBoss, a Division of Red Hat
August 2008
- (Free Research) Strategic organizations are increasingly looking for ways to lower the total cost of ownership (TCO) of their technology assets while improving the return on their investment. In this white paper, you will discover how expert customer support services can have a dramatic impact on both as you explore the success of JBoss middleware technology.
(WHITE PAPER)
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Consultation, Design, and Implementation of Multiple IT Solutions: Global Forex Trading
by CDW Corporation
September 2008
- (Free Research) GFT focuses on providing their customers an exceptional experience with a best-in-class online interface. GFT needs to stay more accessible, more reliable, and more secure than their competitors. To optimize their IT environment, GFT engaged CDW for consulting, design, and implementation of multiple IT solutions. Read on to learn more.
(CASE STUDY)
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Security in the Call Center: Verifying Customer Identities without the Inconvenience
by RSA, The Security Division of EMC
September 2009
- (Free Research) Is securing the Call Center possible without impacting the customer experience? This paper discusses the advantages and benefits of using knowledge-based authentication (KBA) to bolster Call Center security over other solutions.
(WHITE PAPER)
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Build Trust by Connecting Security Operations and Compliance
by Tripwire, Inc.
September 2008
- (Free Research) Check out this case study to learn how Vesta implemented Tripwire® Enterprise to continuously monitor IT infrastructure for all unauthorized change, which helps maintain known, trusted, and compliant system environments and ensure audit requirements are met.
(CASE STUDY)
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Managed Public Key Infrastructure: Securing Your Business Applications
by VeriSign® EMEA
December 2005
- (Free Research) The VeriSign® Managed PKI service is an outsourced offering that enables enterprises of any size to rapidly and confidently deploy PKI services. It alleviates the burden of planning, building, and maintaining a PKI, while allowing enterprises to maintain internal control over digital-certificate issuance, suspension, and revocation.
(WHITE PAPER)
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AVG Internet Security Business Edition v9
by AVG Technologies USA, Inc.
November 2009
- (Free Research) AVG Internet Security Business Edition is faster, smarter security that won’t slow businesses down. AVG Internet Security merges ground-breaking online threat prevention techniques with enhanced anti-virus and firewall technologies to deliver proactive protection that’s second to none. Download a trial version and use it free for the next 30 days.
(DOWNLOAD)
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Podcast: Server Virtualization: The Complete Story
by Intel Technology Provider
November 2009
- (Free Research) Listen to this podcast to learn about the little-known benefits of server virtualisation. Discover the critical role virtualisation plays in the security of your customers' data centre upgrades. Gain insight into different virtualisation technology you can provide to end-users.
(PODCAST)
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Deploying Oracle® Business Intelligence Enterprise Edition on Sun Systems
by Sun Microsystems, Inc.
November 2009
- (Free Research) This paper describes an enterprise deployment architecture for Oracle™ Business Intelligence Enterprise Edition using Sun servers running the Solaris™ Operating System and Sun™ Storage 7000 Unified Storage systems.
(WHITE PAPER)
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MobilePASS Software Authenticators Flash Demo
by SafeNet, Inc.
November 2009
- (Free Research) MobilePASS offers the security of strong two-factor authentication in a software token. View this demo and find out how MobilePASS allows you to easily and cost-effectively expand the range of online services offered to employees, customers, and partners.
(PRODUCT DEMO)
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Confidence in Commerce: Enabling e-banking and online services with two-factor authentication
by SafeNet, Inc.
September 2009
- (Free Research) Many financial organizations are looking to implement proactive security measures to combat identity theft. Strong authentication – a security method which employs the use of more than one factor to identify users accessing private networks and applications – is among today’s leading choices.
(WHITE PAPER)
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Vault-Like Protection for 200 Financial Services Locations
by WatchGuard Technologies, Inc.
October 2009
- (Free Research) Southern Management Corporation, a financial services company providing tax and loan services, required a tight lockdown of their cache of personal and confidential customer data, while allowing for easy administration from the small IT staff managing a widespread network. WatchGuard provided the perfect solution. Read on to learn how they did it
(CASE STUDY)
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Software Quality is Not Just a Checkbox: Automate Java Software Quality and Security Testing with CodePro AnalytiX™
by Instantiations
September 2009
- (Free Research) Watch this webcast to view a virtual tour of CodePro AnalytiX™ to see the power of automating Java software testing throughout your Eclipse-based development project. You will also learn how to automate Java software quality and security testing from each developer’s desktop or during your nightly build.
(WEBCAST)
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Improve Server Configuration Control: Meet PCI Quickly and Without Added Staff
by Tripwire, Inc.
October 2009
- (Free Research) Read this case study to learn how Tripwire provided this subscription billing service company achieve broad PCI compliance and helped them become proactive in handling security and compliance issues.
(CASE STUDY)
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Using SLAs to Gain a Competitive Advantage
by Blue Coat
December 2008
- (Free Research) This whitepaper will discuss these managed service trends and challenges, and will identify the steps to success to meet customers. Escalating application and security requirements.
(ANALYST REPORT)
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